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Chatbot vs. Real-Time Support: A Customer Assistance Showdown

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The debate surrounding chatbot versus live chat for user assistance continues to heat up. While chatbots offer instant responses and are available around the clock, they can sometimes struggle with detailed inquiries, https://intelliclabs.com/ai-business/the-truth-about-chatbot-vs-live-chat-customer-support-backed-by-real-data/
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